Information and Referral Helpline
Due to a temporary disruption in staffing, the Information and Referral Helpline service is currently unavailable. Please fill out the Information and Referral Inquiry form, and we will respond as soon as we can.
If you need more timely assistance, you can also contact the Autism Society of America’s Information and Referral Helpline by calling 800-3-AUTISM (800-328-8476).
Information and Referral Specialists are Here to Help
Lots of people find it hard to figure out autism services. AuSM can help you if you’re having a hard time. All you have to do is contact our Information and Resources team. Information and Resources is a free service that AuSM provides to the autism community.
Submit an Information and Referral Request
The autism community is made up of:
- Autistic people.
- Families of autistic people.
- Professionals who support autistic people and their family members, like doctors or therapists.
AuSM can help you:
- Know your options.
- Learn how different systems work.
- Find services that meet your needs.
- Find a place to get tested for a diagnosis.
- Get started with county services.
- Find providers for different types of therapies.
- Answer general autism-related questions (we cannot answer questions about medication, or questions that need to be answered by a doctor or therapist).
- Recommend general employment services.
- Give you resources for social and support opportunities.
- Recommend tools and adaptive/assistive technology.
- Recommend books, blogs, videos, and other things to read, listen to, or watch.
- Give you information about disability rights and laws related to autism.
- And more – ask us!
The Information and Referral Helpline is not a crisis line. If you are experiencing a mental health crisis or thoughts of suicide, we urge you to please call 988 for immediate help.
Please understand that our Information and Referral team is small. If we can help provide information or refer you to a service provider, we will, but the Information and Referral team does not provide direct services.
We are not able to:
- Provide clinical advice outside of therapy or consultation
- Give legal advice
- Act as a mediator or in-person advocate for conflict resolution
- Help with filling out applications for Social Security, medical benefits, or county services
- Provide referrals to general services that are not disability specific
- Offer any form of financial assistance
- Help you move past wait lists for any program or provide status information about wait lists other than AuSM programming
- Assist with finding housing or roommates
- Recommend day programs, group homes, or school districts
This is not a complete list. There are other issues we can’t directly resolve. If you’re not sure if we can help you, reach out and we will let you know.
The answers to many of your possible questions may be found here in our website’s Resources section.
As an affiliate of the national organization, The Autism Society of America, we also recommend additional resources from their website here, including their Autism Source resource database.
Here are more resources from other organizations: